The American Academy of Otolaryngology—Head and Neck Surgery (AAO-HNS) is the world's largest organization representing specialists who treat the ear, nose, throat, and related structures of the head and neck. The Academy represents approximately 12,000 otolaryngologist—head and neck surgeons who diagnose and treat disorders of those areas. The medical disorders treated by our physicians are among the most common that afflict all Americans, young and old. They include chronic ear infection, sinusitis, snoring and sleep apnea, hearing loss, allergies and hay fever, swallowing disorders, nosebleeds, hoarseness, dizziness, and head and neck cancer.
The AAO-HNS Foundation works to advance the art, science, and ethical practice of otolaryngology-head and neck surgery through education, research, and lifelong learning.
We take pride in our excellent benefits package offered to eligible employees, which includes medical, dental, and vision coverage. We also provide short and long term disability insurance, life insurance, flexible spending accounts, 403(b) retirement plan, credit union membership, five weeks of PTO, and nine holidays, compressed work schedules and flexible scheduling. We offer a business casual dress environment and many additional employment benefits. We are proud to be an equal opportunity employer.
We encourage you to submit your resume with cover letter and salary expectations through one of the following options:
Email: Attach a Word document or copy and paste your cover letter and resume and send to firstname.lastname@example.org.
Mail: AAO-HNSF 1650 Diagonal Road, VA 22314-2857 Attention: Human Resources
We currently have the following openings.
Director, Quality & Performance Measurement
Bachelor’s degree or equivalent experience required; Master’s degree in related field preferred. Five to eight years’ experience working in health care systems and/or physician practice environment, hospital, or other health care organization, or five or more year’s management experience in a related position in a health care professional association is required. Demonstrated knowledge of the health care quality environment, including quality measure development, and familiarity with Centers for Medicare and Medicaid Services (CMS) quality programs including Physician Quality Reporting System (PQRS), Meaningful Use, Physician Compare, and value-based programs. Also, knowledge of payment delivery reform is preferred. In addition, a successful candidate will have an expert understanding of health policy, evidence-based criteria and clinical practice guidelines. Should possess education and experience in data management, statistical analysis, research methodology, and quality improvement commensurate with the responsibilities of the position. Resourcefulness, self-starting, excellent organizational, analytical and PC skills required. Must be proficient in higher-level desktop and Internet software functions. Requires strong leadership and managerial expertise, excellent oral and written communication skills, superior interpersonal skills and ability to work within cross-functional teams. Creativity, enthusiasm and a team focus, coupled with autonomy and self-confidence necessary. Attention to detail and follow-through essential. Needs demonstrated ability to meet deadlines and successfully multi-task competing priorities. Knowledge of health care reform legislation as it applies to physician practice as well as CMS quality programs and their implications for practicing surgeons. Demonstrated experience working effectively with physicians. Some travel required.
- Provide leadership and strategic direction to associated staff; including hiring, training, performance management and professional development opportunities.
- Work closely with physician-led committees, providing background on quality issues relevant to the practice of medicine and guidance on possible plans of action. Engage volunteer members to commit time and energy to Quality projects.
- Work cross-departmentally to build and implement quality-related resources that will help members navigate the changing health care environment.
- Remain knowledgeable with current and emerging trends in how quality issues will impact our members.
- Monitor and liaise with relevant agencies/organizations such as Society of Quality Assurance (SQA), American Medical Association (AMA), National Quality Forum (NQF), CMS, Patient-Centered Outcomes Research Institute (PCORI), and Agency for Healthcare Research and Quality (AHRQ).
- Develop formal letters and comments on issues pertaining to quality initiatives.
- Works in collaboration with the Director, R&Q and the Director, Health policy to provide support for Senior Director, Research, Quality, and Health Policy.
- Supervise the Senior Manager, Quality & Performance Measurement on stewardship of existing measures and development of new measures, submission of measures, testing and endorsement of measures, and other projects as assigned.
- Provide strategic direction and oversight to staff supporting the development and implementation and dissemination of quality measures including:
Develop the structure and oversee process for identifying quality measure workgroup panels.Serve as staff liaison for the Advisory Council on Quality (ACQ) and the Quality Measures Task Force (QMTF).
Serve as primary liaison to performance measures agencies (e.g. CMS Physician Quality Measurement Management (PQMM), AMA Physician Consortium for Performance Improvement (PCPI), National Quality Measures Clearinghouse, [NQMC], etc.
Monitor and assess the AAO-HNSF quality measure development process to ensure we are meeting the most current standards (NQMC, CMS, NQF, PQRS, etc.).
Collaborate with Education BU on identifying and developing appropriate quality measure products for lifelong learning efforts.
Work together with Senior Director and Senior Manager on assessing plan for performance measure development.
Senior Manager, Quality & Performance Measurement
Bachelor’s degree or equivalent experience required. Minimum of five years experience in healthcare or related environment; or two to three years of experience and a related Masters Degree. Familiarity with quality measure development and stewardship, data management, statistical analysis, and fundamentals of research methodology preferred. Understanding and knowledge of
the health care industry, private and academic practice environments, and physician performance and quality improvement programs required. Attention to detail and follow-through essential. Demonstrated ability to meet deadlines and
successfully multi-task competing priorities. Working knowledge of quality measurement, and Centers for Medicare and Medicaid Services (CMS) and National Quality Forum(NQF) processes a plus. Some travel required.
- Support the development of quality measures for otolaryngology.
- Support submission of applications for topic nominations for national calls for measures—NQF, CMS, and Ambulatory Care Quality Alliance (AQA).
- Work with Director to form measure development panels; support panels in staff liaison role including identifying panel members, communicating with panels through conference call and email, setting up panel meetings, maintaining all records of measure development meetings.
- Participate in and provide information to the CMS Physician Quality Measurement Management (PQMM) calls for measures and biweekly conference calls
- Develop, maintain, and update technical specifications for measures, documentation for data collection and reporting measures.
- Track performance measurement sets and individual measures endorsement status of AAO-HNS measures in Physician Quality Reporting System (PQRS), AQA, NQF, health plan initiatives, and registries and measures developed by other relevant stakeholders. Maintain a database of all relevant measures for otolaryngologists.
- Responsible for managing implementation of AAO-HNSF measures into national reporting programs such as Physician Quality Reporting System (PQRS).
- Provide support in testing validity, reliability for new and existing measures as well as registry-based reporting opportunities.